CAVESSY · PRIVACY

Privacy Policy

This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected when you visit cavessy.com, make a purchase, contact Customer Care, or otherwise interact with the Cavessy online store.

Last updated: September 24, 2026 | Effective date: September 24, 2026

01 · WHO WE ARE

Data Controller

Cavessy is a store brand owned and operated by Haikou Qiuli E-commerce Co., Ltd.

Haikou Qiuli E-commerce Co., Ltd. is the data controller responsible for personal information processed through Cavessy and cavessy.com. References to “Cavessy,” “we,” “us,” or “our” in this Privacy Policy refer to the operation of the Cavessy store by Haikou Qiuli E-commerce Co., Ltd.

02 · INFORMATION WE COLLECT

Personal Information

Depending on how you interact with cavessy.com, we may collect information such as:

• Contact information, such as your name, email address, billing address, and shipping address.
• Order information, including products purchased, order value, order status, and transaction-related details.
• Payment-related information processed in connection with your purchase.
• Customer Care communications and information you provide when contacting us.
• Device, browser, IP address, and website interaction information.
• Cookie and similar technology information associated with your use of the website.

03 · HOW INFORMATION IS COLLECTED

Sources of Personal Information

Personal information may be collected directly from you when you place an order, enter information on the website, or contact Customer Care; automatically through your interaction with cavessy.com; and from service providers involved in supporting transactions, website functionality, payment processing, fulfillment, delivery, security, or related store operations.

04 · HOW WE USE INFORMATION

Purposes of Processing

Personal information may be used where reasonably necessary to:

• Process and manage customer orders.
• Arrange fulfillment and delivery.
• Process returns, refunds, and order-related requests.
• Provide Customer Care and respond to inquiries.
• Maintain and improve website functionality.
• Protect transactions and prevent fraud, abuse, or security incidents.
• Maintain appropriate business and transaction records.
• Comply with applicable legal and regulatory obligations.

05 · PAYMENT INFORMATION

Payment Processing

Payments may be processed through payment service providers made available during checkout. Information required to complete a transaction may therefore be provided directly to or processed by the applicable payment provider. Available payment methods are displayed during checkout.

06 · COOKIES & SIMILAR TECHNOLOGIES

Website Technologies

cavessy.com may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping functionality, understand website performance, improve user experience, and help protect the website against misuse.

Your browser or device may provide controls that allow you to manage certain cookies. Disabling some technologies may affect the operation or availability of particular website features.

07 · INFORMATION DISCLOSURE

Service Providers & Other Recipients

Personal information may be disclosed where reasonably necessary to service providers that support the operation of the store, including providers involved in:

• Website hosting and e-commerce technology.
• Payment and transaction processing.
• Order fulfillment, logistics, and delivery.
• Customer Care and communications.
• Website security and fraud prevention.
• Technical, analytics, and operational support.

Information may also be disclosed where reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights, investigate fraud or security concerns, or protect customers, the store, and other parties.

08 · BUSINESS OPERATIONS

Business Changes

If the business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

09 · DATA RETENTION

How Long Information Is Kept

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing Customer Care, maintaining transaction records, resolving disputes, protecting against fraud or abuse, and satisfying applicable legal, accounting, tax, or regulatory requirements.

10 · DATA SECURITY

Protecting Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11 · YOUR PRIVACY RIGHTS

Access, Correction & Other Requests

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion where applicable.
• Request restriction of certain processing where applicable.
• Object to certain processing where applicable.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

To submit a privacy request, contact service@cavessy.com . Requests will be reviewed and responded to within the timeframe required by applicable law. We may need to verify your identity before completing certain requests.

12 · CHILDREN'S PRIVACY

Children's Information

Cavessy is a general online retail store and is not intended specifically for children. We do not knowingly seek to collect personal information from children in circumstances prohibited by applicable law. If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

13 · INTERNATIONAL PROCESSING

Cross-Border Processing

Depending on your location and the service providers used to operate the store, personal information may be processed or stored in a country or region different from the one in which you live. Where required, appropriate measures will be applied in accordance with applicable data protection requirements.

14 · THIRD-PARTY SERVICES

External Websites & Services

cavessy.com may contain links to or interact with third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review the privacy information provided by those third parties when you interact with their services.

15 · POLICY UPDATES

Changes to This Privacy Policy

This Privacy Policy may be updated when necessary to reflect changes in store operations, technology, service providers, privacy practices, or applicable legal requirements. The current version will be published on cavessy.com together with its updated or effective date.

16 · PRIVACY CONTACT

Privacy Questions & Requests

For questions about this Privacy Policy or to submit a request concerning your personal information, please contact: service@cavessy.com .

BUSINESS & PRIVACY INFORMATION

Cavessy